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Receptionist.

A receptionist JD template for Nigerian offices. Covers front desk operations, visitor management, phone handling, and basic administrative support.

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About the Role

We are looking for a professional, friendly Receptionist to manage our front desk and serve as the first point of contact for visitors, clients, and callers. The receptionist will create a welcoming atmosphere, handle enquiries, and provide general administrative support to the team.

The ideal candidate is well-presented, organised, and has excellent communication skills. Prior experience in a front desk or customer-facing role within a Nigerian office environment is preferred.

This role is ideal for someone who enjoys interacting with people, can manage multiple tasks simultaneously, and takes pride in representing the company professionally.

Responsibilities

  • Welcome and attend to visitors, clients, and guests in a professional and courteous manner.
  • Answer, screen, and direct incoming phone calls to the appropriate departments.
  • Maintain the reception area in a neat, organised, and presentable condition at all times.
  • Manage incoming and outgoing mail, packages, and courier deliveries.
  • Schedule and coordinate meeting room bookings for staff.
  • Provide basic administrative support including filing, photocopying, and data entry.
  • Maintain the visitor log and issue visitor badges or passes as required.

Requirements

  • OND or HND in Business Administration, Secretarial Studies, or a related field.
  • Minimum of 1 year of experience in a front desk or receptionist role.
  • Excellent verbal and written communication skills in English.
  • Professional appearance and friendly, approachable demeanour.
  • Proficiency in Microsoft Office (Word, Excel, Outlook).
  • Good organisational skills and ability to multitask effectively.
  • Punctual, reliable, and able to maintain confidentiality.

Nice to Have

  • Bachelor's degree in any discipline.
  • Experience operating office equipment (copiers, scanners, PABX phone systems).
  • Ability to communicate in Yoruba, Igbo, Hausa, or Pidgin in addition to English.
  • Experience in a corporate or multinational office environment.

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